What should the program manager do to ensure a successful transition?

A small, regional utility closes a customer rewards program and transitions it to operations . The executive sponsor and program manager are concerned about the impact on benefits realization. The program manager assures the executive sponsor that any corrective actions will be included in the next phase.

What should the program manager do to ensure a successful transition?
A . Ask each project manager to consolidate and file all program documentation in the corporate archives.
B . Obtain all project manager’s contact information, and then have them reassigned back to their functional managers.
C . Ask the program’s business analyst to collect all project information and create a report.
D . Ensure that all program documents, including lessons learned, are archived in the knowledge repository.

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Answer: D