What should the program manager do next?

A multiyear program is ready to conclude. It has achieved all business objectives and is delivering its intended benefits. However the program sponsor is not willing to sign the formal program closure acceptance document and the program continues to incur operational costs.

What should the program manager do next?
A . Ask the finance department to increase the program budget
B. Escalate the issue to the program governance board
C. Ask key stakeholders to influence the program sponsor
D. Direct component project managers to archive all relevant project documents

Answer: C

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