What should the IT support technician advise the user to do on their Windows 10 device?

A user in a corporate environment is required to confirm their device’s IPv6 address for network configuration purposes.

What should the IT support technician advise the user to do on their Windows 10 device?
A . Navigate to Settings > Network & Internet > Status > Properties
B . Open Command Prompt and type ipconfig
C . Go to Control Panel > Network and Sharing Center > Change adapter settings
D . Right-click the network icon in the taskbar and select "Troubleshoot problems"

View Answer

Answer: B

Explanation:

Correct Answer. B. Open Command Prompt and type ipconfig The ipconfig command in Command Prompt quickly provides detailed information on all network adapters, including the IPv6 address. This method is direct and provides comprehensive network configuration details, including IPv6, without navigating through multiple menus.

Option A is incorrect because while it provides some network settings, it does not typically display all detailed IP configuration data directly.

Option C is incorrect because this path leads to adapter settings, which require further navigation to view IPv6 addresses specifically.

Option D is incorrect because “Troubleshoot problems” is intended for resolving network issues and does not directly display network configuration details like IPv6 addresses.