A UX Designer has been asked to improve Salesforce adoption among sales representatives at Cloud Kicks. After conducting stakeholder and user interviews, the designer finds there is no clear, consistent sales process.
What should the designer do next?
A . Tell the customer they need to improve operations before any work can be done.
B. Log the findings and move forward with presenting possible solutions.
C. Recommend Field Level Validation to ensure users are entering the correct data.
D. Conduct a workshop with stakeholders to align on the current state and build consensus.
Answer: D
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