A strategy designer is facilitating a prioritization workshop, and there are strong differing opinions
about the right solutions to the challenge.
What should the designer do?
A . Pause the conversation and work through the conflict in a private setting.
B . Take a vote among people in the room and pursue the winning opinion.
C . Work through the conflict in the workshop to reach a shared perspective.
Answer: C
Explanation:
The strategy designer should work through the conflict in the workshop to reach a shared perspective, rather than avoiding or suppressing it. This helps surface different opinions and perspectives, foster constructive dialogue, and align on common goals and criteria.
Reference: https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/navigate-conflict-in-a-workshop
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