What should the CRM Analytics consultant do to ensure the app remains accessible?

The sole manager of a CRM Analytics app at Cloud Kicks is leaving the company.

What should the CRM Analytics consultant do to ensure the app remains accessible?
A . Assign an active user the app’s manager role before the previous manager is deactivated.
B . Deactivate the user and assign an active one to the app’s manager role.
C . Wait for the CRM Analytics app to auto-assign an active user as its manager.

View Answer

Answer: A

Explanation:

To ensure continuity in managing a CRM Analytics app at Cloud Kicks after the current manager leaves, it is critical to proactively assign a new manager.

Here’s why this is the best approach: Role Transition: Assigning a new manager before the current manager’s account is deactivated ensures there is no gap in app management, maintaining access and administrative continuity. Avoid Disruption: Waiting for an automatic reassignment (which does not typically occur in CRM Analytics) or post-deactivation reassignment could disrupt the management and operation of the app, potentially leading to access issues or administrative challenges.

Proactive Management: This approach is in line with best practices for CRM system management, where critical roles and responsibilities are transitioned smoothly to avoid any operational disruptions.