Customer relationships and reliable service are the main focus this year at Ursa Major Solar. Management has asked that once a technician has serviced a customer, they continue to service that customer when possible.
What should the consultant recommend to meet this requirement?
A . Designate a Skill-based resource to the Work Order.
B. Assign a Preferred status Resource Preference to the Account.
C. Configure an account preference on the Service Resource record.
D. Include the Required Resource work type in Scheduling Policies.
Answer: D
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