What should the consultant recommend to meet this requirement?

Customer relationships and reliable service are the main focus this year at Ursa Major Solar. Management has asked that once a technician has serviced a customer, they continue to service that customer when possible.

What should the consultant recommend to meet this requirement?
A . Designate a Skill-based resource to the Work Order.
B. Assign a Preferred status Resource Preference to the Account.
C. Configure an account preference on the Service Resource record.
D. Include the Required Resource work type in Scheduling Policies.

View Answer

Answer: D