A customer notices a large increase in leads created overnight which exceed the daily limits. Upon examination, the leads appear to be created by bots. The Customer uses a standard web-to-lead from without safeguards in place to limit spam on forms.
What should the consultant recommend as the first line of defense before republishing the form?
A . Select Require reCAPTCHA Verification in Web-to-Lead settings
B . Use a custom Web-to-Lead alternative with built-in protection.
C . Use an AppExchange package to add a honeypot field.
D . Engage the web services team to write custom CSS for the form.
Answer: A
Explanation:
reCAPTCHA is a service that protects websites from spam and abuse by using a simple test to verify that users are human. By enabling reCAPTCHA verification in Web-to-Lead settings, the customer can prevent bots from submitting web-to-lead forms and creating unwanted leads.
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