What should the BA do?

Cloud Kicks needs to revamp its support process to improve the customer experience and

has asked the Service Cloud team to collaborate with the business analyst (BA).

The BA has scheduled an initial live process mapping session with all stakeholders and received the following calendar responses:

What should the BA do?
A . Hold a one-on-one diagram session with each stakeholder before the workshop.
B . Proceed with the workshop as scheduled with the stakeholders who are available.
C . Cancel the workshop and reschedule it to a date when ail stakeholders ace available.

View Answer

Answer: C