What should the administrator use to resolve the issues?

users at Northern Trail Outfitters have a lot of fields on their new account records because they track their accounts and competitors on the Account object. For accounts created for customers, they need access to different fields than the accounts used to track competitors. For partner accounts, they need different values in the Industry field.

What should the administrator use to resolve the issues?
A . Business Processes
B . Required Fields
C . Flow Builder
D . Record Types

View Answer

Answer: D

Explanation:

record types allow administrators to offer different business processes, picklist values, and page layouts to different users based on their profiles. By using record types for accounts and contacts at AW Computing, administrators can track their accounts and competitors on different record types with different fields on their page layouts. For partner accounts, they can also use record types to specify different values in the Industry picklist field.

Reference: https://help.salesforce.com/s/articleView?id=sf.customize_recordtype.htm&type=5