What should the administrator use to achieve this?

Sales and Customer Care at Ursa Major Solar need to see different fields on the Case related list from the Account record. Sales users want to see Case created date and status while Customer Care would like to see owner, status, and contact.

What should the administrator use to achieve this?
A . Related Lookup Filters
B . Compact Layout Editor
C . Page Layout editor
D . Search Layout Editor

View Answer

Answer: C

Explanation:

Page layout editor is a tool that allows you to customize the layout and organization of detail and edit pages for a specific object and record type combination. You can also use page layout editor to customize related lists on detail pages by adding or removing fields, changing column order, sorting records, etc. To meet the requirement of showing different fields on the Case related list from the Account record for Sales and Customer Care users, you need to use page layout editor to modify the related list properties for each page layout assigned to those users.

Reference: https://help.salesforce.com/s/articleView?id=sf.customize_layoutrelatedlists.htm&type=5