What should the administrator do to fulfil the request?

An administrator gets a rush request from Human Resources to remove a user’s access to Salesforce Immediately. The user is part of a hierarchy field called Direct Manager.

What should the administrator do to fulfil the request?
A . Freeze the user to prevent them from logging in while removing them from being referenced in the Direct Manager field.
B . Deactivate the user and delete any records where they are referenced in the Direct Manager field.
C . Change the user’s profile to read-only while removing them from being referenced in the Direct Manager Field.
D . Delete the user and leave all records where they referenced in the Direct Manager Field without changes.

View Answer

Answer: A

Explanation:

Freezing a user is a way to temporarily prevent them from logging in to Salesforce without deactivating their user record. This is useful when you need to perform some cleanup tasks before deactivating a user, such as removing them from being referenced in a hierarchy field like Direct Manager.

Reference: https://help.salesforce.com/s/articleView?id=sf.users_freeze.htm&type=5