What should the administrator configure to make it easier for teams to collaborate with the same customer?
AW Computing has six sales teams in a region. These teams always consists of the same account manager, engineer, and assistant.
What should the administrator configure to make it easier for teams to collaborate with the same customer?
A . Enable and configure standard opportunity teams with splits.
B . Enable account teams and show the users how to set up a default account team.
C . Create a queue for each team and assign account ownership to the queue.
D . Propose the users manually share all their accounts with their teammates.
Answer: B
Explanation:
Account teams are groups of users who work together on an account. You can enable account teams in Setup and assign team roles and access levels for each team member. Users can set up a default account team that is automatically added to any account that they own or create. This makes it easier for teams to collaborate with the same customer without manually sharing each account.
Reference:
https://help.salesforce.com/s/articleView?id=sf.accountteam.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.accountteam_default.htm&type=5
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