What should partners do?

Avaya tries to charge a customer one project’s balance payment which has passed three months ago, worth about $100,000. Partner with Avaya’s bid for this project is the primary interface for the day-to-day communication with the customer. Customer contacts say to Avaya and partners that if you want to receive a balance within 45 days, Avaya or partner will need to pay $150 as his benefit. Avaya’s channel manager encourages partners to "do their best" to get the balance as soon as possible.

What should partners do?
A . The partner should talk to the customer contact, cut the benefits to $60, so the price is more normal
B . Partners should immediately call the Avaya Business Ethics Hotline or send an email to [email protected] to report this
C . The partner should ask Avaya to pay the money
D . Partners should discuss with their management whether to pay

View Answer

Answer: B