What should managers use to perform weekly reviews with case representatives?
What should managers use to perform weekly reviews with case representatives?
A . Tier 1 dashboard
B. Agent Insights
C. Connected Customer Service dashboard
D. Customer Service Performance dashboard
Answer: B
Explanation:
Reference: https://docs.microsoft.com/en-us/dynamics365/customer-service/intraday-agents-insights
Latest MB-230 Dumps Valid Version with 105 Q&As
Latest And Valid Q&A | Instant Download | Once Fail, Full Refund
Subscribe
Login
0 Comments
Inline Feedbacks
View all comments