What should have been done to prevent this conflict?

A year after implementing a policy change to improve diversity and inclusion within two teams, there is increasing conflict within the company.

What should have been done to prevent this conflict?
A . The organization should have introduced the concept of diversity broadly
B . The leadership team should have worked closely with the marketing team to get insight on diversity
C . Organization-wide diversity training should have been provided to the workforce
D . The critical departments in the organization should have been involved in this exercise

View Answer

Answer: C