What should be your next step in troubleshooting the app’s issue?

Scenario

You’re troubleshooting a third-party app that frequently quits on your Mac. You’ve determined that the issue occurs across all user accounts.

What should be your next step in troubleshooting the app’s issue?
A . Create a new file.
B . Upgrade to the latest version of the app.
C . Remove the -/Library/Preferences/application name preference file.
D . Reinstall or upgrade macOS.
E . Troubleshoot application preferences.

View Answer

Answer: E