What should be used to accomplish this?

exams CRT-403 CRT-403 exam 0 Comments

A customer service representative at Cloud Kicks wants to be able to collect information from customers using a prompts. Once the questions are completed, an email should be sent to the customer with a feedback form.

What should be used to accomplish this?
A . Einstein Next Best Action
B . Lightning Flow
C . Process Builder
D . Apex Trigger

Answer: B