What should be the best solution to achieve this task?

The Department of Disaster Assistance is implementing Grams Management using Public Sector Solutions. One of the pain points in the current process is that every grant application reviewer follows a different business process to review the applications received. A solution has been engaged to standardize this process using the Public Sector Solution toolkit.

What should be the best solution to achieve this task?
A . Create a guided omniscript guided process to define due diligence steps, related tasks, and documents to collect.
B . Develop a standard set of processes/guides to coach the reviewers and ask them to follow them without fail.
C . Use Action Plans on Accounts to define due diligence steps, related tasks, and documents to collect.
D . Use a screen flow on Accounts to define due diligence steps, related tasks, and documents to collect.

View Answer

Answer: A

Explanation:

OmniScript, part of the OmniStudio toolkit, is a powerful tool for creating guided, dynamic processes. It can be used to standardize the steps that grant application reviewers need to follow by providing a consistent interface and ensuring that all necessary information and documentation are collected in a uniform manner. This ensures that each reviewer is following the same process, which can reduce variability and improve the quality and speed of reviews.