What should be done?

Two team members from the same Scrum Team have very different and strong arguments for how to build a user story.

What should be done?
A . The Scrum Team should meet to discuss the problem and come up with a collective solution.
B. The two team members must be separated from the discussion and the rest of the Scrum Team must decide.
C. An Agile Coach must step in and address the conflict.
D. The Scrum Master should listen to both sides and decide to remove the impediment.
E. The Product Owner should decide.

Answer: A

Explanation:

Conflict and different arguments are not bad, they can be constructive for a good solution. Successful use of Scrum depends on people becoming more proficient in living five values: Commitment, Focus, Openness, Respect, and Courage. These values give direction to the Scrum Team with regard to their work, actions, and behavior. The decisions that are made, the steps taken, and the way Scrum is used should reinforce these values, not diminish or undermine them. The Scrum Team members learn and explore the values as they work with the Scrum events and artifacts. Scrum Teams are cross-functional, meaning the members have all the skills necessary to create value each Sprint. They are also self-managing, meaning they internally decide who does what, when, and how. The entire Scrum Team is accountable for creating a valuable, useful Increment every Sprint. The Scrum Team is a cohesive unit of professionals focused on one objective at a time, the Product Goal. Therefore, the Scrum Team must solve their conflicts and decide together.

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