Universal Containers will be launching a telesales contact center .
What should be considered in the design? Choose 2 answers.
A . Integration with Field service teams and apps
B . Strategies to maximize call deflection
C . Performance for high volume of interactions
D . Integration with Lead Generation team and apps
Answer: C,D
Latest Service Cloud Consultant Dumps Valid Version with 359 Q&As
Latest And Valid Q&A | Instant Download | Once Fail, Full Refund