What should be checked first?

The technician has just restarted the WFO_ProductionDomain_ProductionServer Service on the application server and is now having problems logging into the web portal.

What should be checked first?
A . That there is no connection via WIFI.
B . That the security settings on Internet Explorer 11 allows Access to multiple servers.
C . That the wlsvcX64.exe process didn ‘t reach the memory required.
D . That the beasvcX64.exe process didn ‘t reach the memory required

View Answer

Answer: D

Explanation:

beasvcX64.exe process is not reaching the required memory: This process is part of the WebLogic Server service and is critical to the proper functioning of the Avaya Workforce Optimization (WFO) system. If the process does not have sufficient memory resources, it may cause the service to start unsuccessfully or run unstable, which in turn will affect the user’s ability to access the web portal. Checking the memory allocation and usage of this process is a critical step in diagnosing login issues.