What should be a key feature of the learning materials created for this rollout?

A large organization with diverse departments is rolling out Slack.

What should be a key feature of the learning materials created for this rollout?
A . One-size-fits-all training materials that cover general information applicable to all departments
B . Department-specific training materials that address the unique ways each department will use
Slack, in addition to general Slack functionalities
C . Exclusive reliance on external sources and general online tutorials not customized to the organization’s specific use of Slack
D . Only providing advanced-level training materials, assuming all employees have basic knowledge of Slack

View Answer

Answer: B

Explanation:

Department-specific training materials that address the unique ways each department will use Slack, in addition to general Slack functionalities Creating department-specific training materials, in addition to covering general Slack functionalities, is crucial for a large organization with diverse departments. This approach ensures that each department receives tailored information relevant to their specific usage of Slack, along with a solid understanding of the platform’s core features, enhancing the effectiveness of the training across the organization.

Option A is incorrect as a one-size-fits-all approach may not address the unique operational needs of different departments.

Option C is incorrect because relying solely on external, non-customized sources can lead to a gap in addressing the specific ways the organization will use Slack.

Option D is incorrect as providing only advanced-level materials without considering varying levels of prior knowledge can lead to gaps in understanding for some employees.