What should AWC use to track Contacts?

AW Computing (AWC) occasionally works with independent contractors, who the company

stores as Contacts in Salesforce. Contractors often change agencies, and AWC wants to maintain the historical accuracy of the record.

What should AWC use to track Contacts?
A . Use a partner community to track the Contacts.
B . Create a new Contact record for each agency.
C . Create a Junction object to track many-to-many relationship.
D . Enable Contacts to multiple Accounts.

View Answer

Answer: D

Explanation:

Contacts to multiple accounts is a feature that allows you to associate a single contact with multiple accounts, both business and person accounts. This way, you can maintain the historical accuracy of the contact record without creating duplicate records for each account.

Reference: https://help.salesforce.com/s/articleView?id=sf.contacts_multiple_accounts.htm&type=5