CSR upgrades service for customer and confirms Customer. external payment gateway.
This use case requires the CSR to obtain confirmation of payment before upgrading the service.
The integration with Payment gateway needs to be reliable and monitored for audit purposes.
The payment gateway service is an external RESTful service that the B2C Enterprise Customer has subscribed for.
What should an Integration Architect recommend for this integration?
A . Build a custom Apex Callout to external Payment gateway service and provide success message to the CSR, the details of calloutsand responses are logged for audit purposes.
B. Use External Services feature to integrate gateway to Salesforce ensuring real-timeupdates the CSR and support post payment processes.
C. Make a callout to the payment gateway through ESB supporting error handling andlogging for audit purposes.
D. Platform events allow integration to payment gateway through the exchange ofreal-time event data, platform events are scalable and secure.
Answer: C
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