What should an administrator consider when setting up salesforce entitlements? choose 2

What should an administrator consider when setting up salesforce entitlements? choose 2
A . The service level agreements related list on a case gives support agents access to contract details.
B. Salesforce entitlements require service cloud user feature licensing.
C. Salesforce entitlements require an entitlement process with milestones and milestone actions.
D. The entitlement model dictates the level of detail for the entitlement process.

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Answer: A,C