Universal Containers customers are encouraged to submit web cases when they find errors or omissions in product documentation. The information is captures on a case with the "Errata" record type. The Technical Writing Manager would like to send an email to the customer that includes details of the correction process.
What should a consultant recommend to meet this requirement?
A . Create a workflow rule and email alert action that sends an email to the case contact
when a case with the "Errata" record type is created
B . Create an auto-response rule that sends an email to the case contact when a case with the "Errata" record type is created
C . Create an Apex trigger that sends an email to the case contact when a case with the "Errata" record type is created
D . Create an assignment rule that sends an email to the case contact when a case with the "Errata" record type is created
Answer: A
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