Exam4Training

What should a Consultant recommend to ensure Live Agent chat requests contain enough information for Reps to effectively respond?

What should a Consultant recommend to ensure Live Agent chat requests contain enough information for Reps to effectively respond?
A . Configure Lightning Guided Engagement.
B. Configure a Live Chat Validation Rule.
C. Customize the Pre-chat form.
D. Customize the Lightning Console chat page.

Answer: C

Exit mobile version