What should a consultant recommend as the next step?

Universal Containers (UC) is preparing to implement Service Cloud and wants to onboard its global support team. UC is gathering feedback from the support team about how they will use Service Cloud. Requirements gathering sessions have resulted in a large set of deliverables.

What should a consultant recommend as the next step?
A . Identify and prioritize the requirements for the minimum viable product.
B . Prioritize the requirements based on the stakeholder who submitted them.
C . Prioritize the requirements based on requests from the regions.

View Answer

Answer: A

Explanation:

Identifying and prioritizing the requirements for a minimum viable product (MVP) allows for a focused and phased approach to the Service Cloud implementation. This strategy ensures that the most critical functionalities are developed and deployed first, providing immediate value while allowing for iterative enhancements based on feedback and additional requirements.