Universal Containers would like to provide their contact center agents with a map image of their customers location based on the Shipping Address of their Account Record .
What should a consultant recommend as part of the solution?
A . An outbound message to a middleware platform to provide map details
B . A mashup integration on the Account page to a third-party mapping service
C . A Web Service call-out that retrieves map details from the backend system
D . A custom tab of type URL that displays a map image of customer location
Answer: B
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