What should a Consultant implement to achieve this requirement?

Universal Containers is implementing Field Service Lightning and wants to make sure the dispatch team receives Work Orders with appropriate resource and timeframe requirements defined.

What should a Consultant implement to achieve this requirement?
A . Work Types, Skill Routing, Skill Requirements, Operating Hours
B. Case process, Work Types, Entitlements, and Milestones
C. Skill Requirements, Work Types, Case Process, Milestones
D. Work Types, Skill Requirements, Entitlements, and Milestones

View Answer

Answer: A