What set of steps should a Consultant recommend to dispatch the Technician?

Universal Containers is tracking customer issues in their call center. Sometimes this requires a Technician to be on-site at the customer’s location.

What set of steps should a Consultant recommend to dispatch the Technician?
A . Create Case, Create Service Appointment, Create Work Order, Dispatch Service Appointment.
B . Create Work Order, Create Case, Dispatch Work Order, Create Service Appointment.
C . Create Service Appointment, Create Work Order, Create Case, Dispatch Service Appointment.
D . Create Case, Create Work Order, Create Service Appointment, Dispatch Service Appointment.

View Answer

Answer: D