What roles should you assign?

Your company follows Site Reliability Engineering practices. You are the Incident Commander for a new. customer-impacting incident. You need to immediately assign two incident management roles to assist you in an effective incident response.

What roles should you assign? Choose 2 answers
A . Operations Lead
B . Engineering Lead
C . Communications Lead
D . Customer Impact Assessor
E . External Customer Communications Lead

View Answer

Answer: A, C

Explanation:

https://sre.google/workbook/incident-response/

"The main roles in incident response are the Incident Commander (IC), Communications Lead (CL), and Operations or Ops Lead (OL)."

The Operations Lead is responsible for managing the operational aspects of the incident, such as deploying fixes, rolling back changes, or restoring backups. The External Customer Communications Lead is not a standard role in incident response, but it could be delegated by the Communications Lead if needed.