What processes should they utilize to ensure a timely delivery across email and SMS?

Northern Trail Outfitters sends emails for Password Resets from their web store when requested. An SMS message should be deployed if the password reset email is not sent.

What processes should they utilize to ensure a timely delivery across email and SMS?
A . Triggered send definition and use data extract Not Sent to a data extension then send SMS to those failed sends
B . Multiple path journey with engagement split if password reset link clicked; if link not clicked, then SMS Password Reset activity
C . Triggered send definition, and use API response to determine and send API call to trigger an SMS password reset
D . Transactional email send with the event notification service response to determine and trigger an API call to an SMS message

View Answer

Answer: C