What process should the project manager have performed with greater emphasis during project planning?

A project manager learns there are several unexpected issues in the project’s execution. The customer is dissatisfied because the deliverables are taking longer than planned the costs have increased and the quality of deliverables is affected

What process should the project manager have performed with greater emphasis during project planning?
A . Plan Risk Responses
B . Monitor Risks
C . Identify Risks
D . Plan Risk Management

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Answer: C