A Payer Service Cloud org uses Accounts and contacts to model Health Insurance Members. While all teams within the organization Work with all members, only some teams require HC capabilities.
What is the recommended best practice for modeling members in HC for this organization?
A . Only groups needing HC capabilities need to use Person Accounts.
B. Model as Person Accounts, whether they are using HC capabilities or not.
C. Account Record Types for existing members can remain as-is. Future members should be created as Person Accounts.
D. Use the individual model with HC
Answer: C
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