What is the optimal way to implement this requirement?

A credit card dispute application has multiple integrations to fetch the card, customer, transaction, and account details. For any exceptions in these integration calls, the cases are routed to different work queues based on the nature of the exception. Analysts open the case from the work queue and perform the Retry/Resume problem flow.

What is the optimal way to implement this requirement?
A . Customize the Work-.getFlowProblemOperator activity and set the parameter AssignTo to the work queues based on the exception type.
B . Perform a save-as of the FlowProblems flow rule into your application ruleset and update the ProblemFlowWorkBasket assignment to use a decision table to return the work queue.
C . Perform a save-as of the FlowProblems flow rule into your application ruleset and update the ProblemFlowWorkBasket assignment, Use business logic in Route To section and use a decision tree.
D . Customize the Work-.getFlowProblemOperator activity, and set the OperatorToInform parameter to the work queues based on the exception type.

View Answer

Answer: D