An organization is beginning its journey to ITaaS. The services that IT provides are meeting the current state of well-defined business goals. Governance is in place, and they are meeting regulatory requirements for the regions in which they operate.
Teamwork, education, and discipline have been established, relevant business requirements and goals are defined, and the necessary organizational foundation for service orientation is in place.
As their ITaaS consultant, you need to take them to the next level in the service orientation maturity model.
What is the next level?
A . Service Aware
B . Service Aligned
C . Service Capable
D . Self Service
Answer: B
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