What is the name of Ulrich and Brockbank’s alternative structural model that offers transactional services and is mostly used in organizations with multiple business units?
A . centralized model
B . decentralized model
C . functional model
D . shared services model
Answer: D
Explanation:
The Ulrich model features Business Partners, Shared Services, Centers of Expertise. In a shared services model, multiple business units agree to share and select what is needed from a menu of HR services. A shared services approach involves centralizing routine HR services across different parts of the business. Good to know: David Ulrich identified four roles that HR professional plays; employee champion, administrative expert, change agent, and strategic partner.
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