What is the MOST LIKELY reason to involve third parties in the service provider’s problem management practice?

What is the MOST LIKELY reason to involve third parties in the service provider’s problem management practice?
A . Problems may cause incidents that have an Impact on third parties
B . Third parties am responsible for problem categorization and Impart analysis
C . Errors in third-party products may cause problems
D . Service provider may have insufficient resources

Answer: C

Explanation:

Involving third parties in problem management is often necessary when errors in third-party products are the root cause of problems within the service provider’s environment. These errors can lead to incidents or disruptions, making it essential to collaborate with external vendors or partners to resolve such issues.

Problems impacting third parties (Option A) or insufficient resources (Option D) might be considerations, but the direct impact of third-party products is the most likely reason. Problem categorization and impact analysis (Option B) are typically internal activities.