What is the most important step to ensure all users have continuous access?

An IT support technician needs to map a shared drive using SMB protocol for users in a Windows environment so they can access departmental documents.

What is the most important step to ensure all users have continuous access?

A. Assign a static IP address to the server hosting the shared drive

B. Schedule regular restarts of the server to ensure it does not hang

C. Enable firewall exceptions for SMB on all user computers

D. Encrypt the files stored on the shared drive

View Answer

Answer: A

Explanation:

Correct Answer. A. Assign a static IP address to the server hosting the shared drive Assigning a static IP address to the server ensures that the network path to the shared drive remains consistent, preventing disruptions in user access due to IP address changes typically associated with DHCP configurations.

Option B is incorrect because regular restarts could disrupt access and are not a sustainable method for ensuring server reliability.

Option C is incorrect because while necessary, enabling SMB firewall exceptions does not address potential disruptions caused by IP address changes.

Option D is incorrect because file encryption, while enhancing security, does not ensure continuous access to the mapped drive.