What is the most important security measure to implement when using VNC to provide remote support to an end user’s device?

What is the most important security measure to implement when using VNC to provide remote support to an end user’s device?
A . Ensure the VNC session is configured to allow file transfers by default
B . Use a strong, unique password for each VNC session and ensure it is encrypted
C . Set the VNC viewer to fullscreen mode to better observe the user’s screen
D . Allow the user to control the VNC session to maintain their autonomy

View Answer

Answer: B

Explanation:

Use a strong, unique password for each VNC session and ensure it is encrypted Using strong, unique passwords for each session, coupled with encryption, is crucial to protect the data integrity and privacy of the user during a VNC session.

Option A is incorrect because enabling file transfers by default could pose a security risk if not strictly necessary.

Option C is incorrect because fullscreen mode does not enhance security, it only affects the visibility of the session.

Option D is incorrect as allowing the user to control the session might hinder the technician’s ability to troubleshoot efficiently and does not necessarily improve security.