What is the most important role for the HR team during the implementation of the technological change initiative?

The Derulic organization has deployed a company-wide artificial intelligence software program that is estimated to improve organizational productivity by 65%.

What is the most important role for the HR team during the implementation of the technological change initiative?
A . Communicate to employees on the technological change initiative through surveys, HR analytics and open-door policies
B . Assume the role of a change agent by aligning and deploying HR strategies and activities as leverage towards achieving organizational goals and meeting employee needs
C . Implement a systematic and proactive approach in addressing technical and operational deployment of the software program
D . Strategize with various stakeholders such as executives, vendors and employees on seamless
implementation of the program

View Answer

Answer: B

Explanation:

HR acts a change agent (promotes and enables change) during a change initiative to enable the workforce prepare for, and better adapt to, any changes the organization may experience.