What is the most effective initial step to resolve these issues?

A user reports that they are experiencing slow browser performance and frequent website errors.

What is the most effective initial step to resolve these issues?

A. Clear the browser cache and cookies

B. Update the web browser to the latest version

C. Restart the computer

D. Reinstall the web browser

View Answer

Answer: A

Explanation:

Correct Answer. A. Clear the browser cache and cookies Clearing the browser cache and cookies can often resolve performance issues and errors related to data stored from previously visited websites,

which might be corrupt or outdated.

Option B is incorrect because while updating the browser is important, it does not immediately address potential problems caused by cached data Option C is incorrect because restarting the computer does not clear browser-specific cached data that could be causing the issues Option D is incorrect because reinstalling the browser is a more drastic step that should be considered only if simpler solutions do not resolve the problem