What is the minimum number of auto attendants and call queues you should configure to meet the requirements?

HOTSPOT

Your company has a Microsoft 365 subscription that uses Phone System.

You need to configure Microsoft Teams to meet the following requirements:

✑ Ensure that calls to the company’s sales department are routed to multiple users in the sales department.

✑ Ensure that calls to the company’s marketing department are routed to multiple users in the marketing department.

✑ Outside of business hours, ensure that calls from PSTN users receive a custom greeting.

✑ During business hours, ensure that calls from PSTN users can be received by the sales and marketing department users.

What is the minimum number of auto attendants and call queues you should configure to meet the requirements? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

View Answer

Answer:

Explanation:

Reference:

https://docs.microsoft.com/en-us/microsoftteams/what-are-phone-system-auto-attendants

https://docs.microsoft.com/en-us/microsoftteams/create-a-phone-system-call-queue