What is the first step that HR should proffer?

The Propeller organization rewards innovation, independent thinking, and risk taking. As the market has matured, management has decided that there is a need to have an increased control over decisions and outcomes in a bid to increase product quality and reduce error rates. The leaders have informed HR of this strategy and are counting on its support to ensure a successful implementation.

What is the first step that HR should proffer?
A . Adopt co-sourcing solutions with professional firms to determine the causes behind product errors
B . Explain to the leaders that the new strategy will require changes in structure, policies, processes, and culture.
C . Implement competency-based hiring and performance management systems in the Research and Development function.
D . Develop a communication plan that ensures employee alignment, engagement, and retention.

View Answer

Answer: B

Explanation:

Note that the question is asking for the first step. The first step is to consider the ways in which the change of strategy will affect all other areas of the organization, i.e. structure, policies, procedures, values, culture etc.