What is the first step required to configure Omni channel?

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Universal containers wants to implement Omni channel within service cloud for its representatives.

What is the first step required to configure Omni channel?
A . Contact salesforce to have Omni channel enabled.
B . Enable Omni channel in setup.
C . Assign users to the Omni channel feature license.
D . Assign users to Omni channel permissions.

Answer: B