What is the definition of an order line in the context of perfect order fulfillment?
A . A request to deliver specified quantities of goods or services
B . A collection of one or more order lines representing a request to deliver specified quantities of goods or services
C . A commitment on a sales order that always references a product and promise delivery date
D . A range of values for quantity or date specified on a sales order
Answer: C
Explanation:
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According to the ASCM CTSC Exam Content Manual, an order line is defined as "a commitment on a sales order that always references a product and promise delivery date. An order line may also reference a quantity, a price, and a customer location."1 This definition is consistent with the concept of perfect order fulfillment, which measures how well a company delivers its orders according to the customer’s specifications and expectations.
1: ASCM CTSC Exam Content Manual, page 10.
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