What is the current status of the Agent Workspaces?

A customer is monitoring the Work Assignment (WA) PU log files to troubleshoot an issue with the Avaya Oceana Agent Workspaces and receive the following log messages:

Log File: wa-wae-pu-*.log

09-20 11:41:29, 855 [wa-engine-thread ] INFO WaeEventMapper C [.2.0.0.480_1] [M:processInboundEvent (ResourceStateEvent) ] [T:]. Resource state change for ResourceStateEvent [triggeringWorkId=00002000521474393284, state=NOT_READY, nativeResourceID=6006800,sourceId=e_CM_1, channel=Voice, accountId=6006800, workLimit=1, activeWorkCount=0] successfully processed

What is the current status of the Agent Workspaces?
A . NOT_READY
B . READY
C . BUSY
D . CONNECTED

View Answer

Answer: B